Store Policies

 

SHIPPING POLICY: 

Shipping will be charged based on product total weight. 

Please allow up to 2 full business days for your order to be processed, packed, and shipped. 

Please allow 5-7 business days for orders to be delivered based on your shipping address. 

Any orders submitted on Saturday and Sunday will be processed on the following business day.

WRONG ADDRESS POLICY

Oops!  I entered the wrong shipping address for my order...Help!

 

We are sorry that this happened, and we have definitely been there.  We understand that mistakes happen, and we want to do whatever we can to get your order to you ASAP!

 

However, we are asking you, the customer, to understand that we are a small business and every time we have to re-ship an order we end up losing money on the sale.  Not just losing profit, but losing money.  We would like our customers to read, review, and please be understanding of the following policy:

 

If you have made an error in entering your address, we will send you an invoice to cover the complete cost of re-shipping your order once it has been returned to sender. 

 

In order to avoid delays and re-shipping your order, please make sure you carefully enter and review your address as you are placing your order.  If you realize there is a problem with your address, please contact us as soon as possible, and we would be happy to fix it if your order has not shipped!  Thank you again for your business, we are thrilled to work together with our customers to get them amazing products, as quickly and efficiently as possible!

 

BUSINESS HOURS:

Our business hours are Monday through Friday, excluding holidays.

RETURN, REFUND, AND EXCHANGE POLICY:

YABAYKI products will be fully inspected before shipping.

Due to COVID -19 restrictions, returns are not accepted.

Products damaged during transit will be replaced. Customers must send via email, photos of the damaged product. Return shipping is the customer’s responsibility.  

Damaged products will be replaced within 14 days of the original purchase date.

 

CANCELLATION POLICY: 

Orders can be modified or canceled within 24 hours after it has been submitted.

 

TERMS AND CONDITIONS:

 

PAYMENT

Payment by credit card is final at the time of checkout.

SALES TAX

State sales tax is added based on your state.

PRICES AND PRODUCT CHANGES

We reserve the right to change our prices, offers, policies, and promotional terms at any time, and without prior notice.

 

LIABILITY

Under no circumstances shall YABAYKI LLC will be liable for special, indirect, or consequential damages, allergies, or any other situation. Please read carefully the product description and ingredients listed next to each product at WWW.YABAYKI.COM